A non profit organisation relies heavily on its team of staff and volunteers to carry out its mission and achieve its goals. As such, it is crucial to build a strong team that is passionate, dedicated, and aligned with the organisation’s vision. Recruiting and retaining top talent can be challenging for nonprofit organisations, especially with limited resources and competition for skilled workers. This article outlines tips and strategies for recruiting and retaining a strong team when you’re starting a non profit organisation.

Define Roles and Responsibilities

Before recruiting staff and volunteers, nonprofit organisations should define the roles and responsibilities they need to fill. This involves creating job descriptions that clearly outline the tasks, qualifications, and expectations for each position. Job descriptions should also highlight the organization’s values, mission, and culture to attract candidates who share the organization’s vision.

In addition to defining roles and responsibilities, nonprofit organisations should also establish a clear organizational structure. This involves defining reporting lines, decision-making processes, and communication channels. A clear organizational structure helps staff and volunteers understand their roles and responsibilities and how they contribute to the organisation’s overall success.

Create a Positive Workplace Culture

A positive workplace culture is essential for attracting and retaining top talent. A positive workplace culture is one where staff and volunteers feel valued, respected, and supported. Nonprofit organisations can create a positive workplace culture by promoting open communication, collaboration, and inclusivity. This involves listening to staff and volunteers’ feedback, recognizing their contributions, and providing opportunities for professional development.

Nonprofit organisations can also foster a positive workplace culture by promoting work-life balance. This involves offering flexible work arrangements, such as part-time or remote work, and encouraging staff and volunteers to take breaks and prioritize their well-being.

Recruit for Passion and Skills

Recruiting staff and volunteers who are passionate about the organization’s mission is essential for building a strong team. Passionate staff and volunteers are more likely to be dedicated, motivated, and committed to achieving the organization’s goals. Nonprofit organisations can assess a candidate’s passion by asking them about their experience and interest in the organization’s cause.

In addition to passion, nonprofit organisations should also assess a candidate’s skills and qualifications. Nonprofit organisations should create a list of required and desired skills for each position and evaluate candidates based on their skills and experience. It is important to balance passion and skills when recruiting staff and volunteers to ensure that they have the necessary expertise to carry out their roles effectively.

Provide Training and Support

Providing training and support is crucial for retaining staff and volunteers. Nonprofit organisations should offer training programs that help staff and volunteers develop the skills they need to carry out their roles effectively. Training programs can include on-the-job training, mentorship, and workshops.

Nonprofit organisations should also provide support to staff and volunteers to ensure that they feel valued and engaged. Support can include regular check-ins, performance reviews, and recognition for achievements. By providing training and support, nonprofit organisations can build a strong team of staff and volunteers who are committed to the organization’s success.

Recognise and Reward Achievements

Recognizing and rewarding staff and volunteers’ achievements is essential for retaining top talent. Nonprofit organisations should establish a system of recognition and rewards that acknowledges staff and volunteers’ contributions and accomplishments. Recognition can take the form of verbal praise, public acknowledgement, or tangible rewards, such as gift cards or bonuses.

Nonprofit organisations should also establish a system of performance evaluations that assess staff and volunteers’ achievements and identify areas for improvement. Performance evaluations can help staff and volunteers understand their strengths and weaknesses and develop plans for professional development.


Building a strong team for your nonprofit organization requires careful planning, recruitment, and retention strategies. Nonprofit organisations should define roles and responsibilities, create a positive workplace culture, recruit for passion and skills, provide training and support, and recognize and reward staff and volunteers’ achievements. By following these tips and strategies, nonprofit organisations can attract and retain top talent, which is essential for achieving their goals and carrying out their mission. It is also important for nonprofit organisations to continually evaluate and improve their recruitment and retention strategies to ensure that they are aligned with their changing needs and the evolving job market. With a strong team of staff and volunteers, nonprofit organisations can make a positive impact on their communities and the world.

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